News

Alberta Environment COVID-19 Update for Operators

posted on May 25 2020


As information specific to Alberta Water and Wastewater Systems becomes available, it will be posted here.


Note: For assistance with acquiring PPE, Municipalities can make their requests through their respective Emergency Operations Centre (EOC) or by contacting the Province through http://alberta.ca/ppe-request

May 25 Update
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As we continue to work through the challenges brought by COVID-19 for our working and personal lives, I want to thank you all for your commitment and passion to ensure as few disruptions as humanly possible in the delivery of essential drinking water and wastewater services for Albertans."

Recognizing the difficulties faced by operators during this stressful period, AEP’s Operator Certification team has implemented new measures. More information can be found in the Certification e-Bulletin.

For large commercial/institutional buildings vacated for weeks and now re-opening, the Government of Alberta has provided guidance on water line flushing to building owners/property managers to address public health concerns from stagnant water.

More information on water stagnation can be found in the Water Stagnation Fact Sheet.

Dr. Lyndon Gyurek, Ph.D., P.Eng.
Director, Drinking Water/Wastewater/Stormwater
Environment and Parks

To view the full update from May 25, please click here.


April 16 Update
"Alberta has recognized that provision of safe drinking water and sanitation services is an essential service. Drinking water and municipal wastewater operational staff are integral in the delivery of these services to Alberta communities."

The following guidance materials have been developed to help Municipal and Industrial Wastewater operations:

1) A provincial map is being provided that lists key Compliance, Municipal Approval, and Industrial Wastewater Approval contacts for each region; and
2) COVID-19 Guidance for Wastewater Workers that provides information about appropriate control measures.

Dr. Lyndon Gyurek, Ph.D., P.Eng.
Director, Drinking Water/Wastewater/Stormwater
Environment and Parks

To view the full update from April 16, please click here.


April 9 Update

"I want to thank all of you, your teams and your councils for working together to keep the essential services of drinking water and wastewater running without service disruptions. Your efforts are deeply appreciated and essential for Albertans."

Last week Alberta Environment and Parks (AEP) announced a relaxation of regulatory reporting for some activities under EPEA – this does not apply to drinking water facilities. All conditions contained in your operating authorization (Approval or Code of Practice registration) remain as is, and are not affected by last week’s announcement.

During April 3-7, 2020, AEP reached out to Drinking Water (DW) system owner/operators to complete a telephone survey to capture key baseline information on operator absences and treatment chemical supplies. If your DW system has not yet been contacted by AEP, please contact your regional DWOS (Drinking Water Operations Specialist) or one of the AEP DW contacts listed on the provincial area map attached.

Operators and system owners have asked AEP staff many questions in the past weeks. These questions have been compiled into a Frequently Asked Questions (FAQ) document with the AEP responses to help give guidance.

Dr. Lyndon Gyurek, Ph.D., P.Eng.
Director, Drinking Water/Wastewater/Stormwater
Environment and Parks

To view the full update from April 9, please click here.


April 4 Update
AEP has been contacting municipal water and wastewater facilities to obtain an updated status for each system. If you have not already been contacted, please call your local area Drinking Water Operations Specialist (DWOS) at the numbers provided in the provincial area map attached.

If you are in contravention or in an emergency state due to loss of operators, chemicals, or unable to produce potable water please call the 24hr Response Line: 1-800-222-6514. or local number: 1-780-422-4505


March 25 Update
"As a follow up to the message from Scott Milligan on March 23, 2020, I would like to provide you with the following guidance materials to further support municipal utility operations of drinking water and wastewater systems during this pandemic response phase, namely:

1) For Drinking Water: An up-to-date provincial map showing key Compliance, Approvals and Drinking Water Operations Specialist (DWOS) contacts for each area; and
2) COVID-19 Pandemic Planning for the Water and Wastewater Sector: Business Continuity Planning for Water & Wastewater Systems."

Dr. Lyndon Gyurek, Ph.D., P.Eng.
Director, Drinking Water/Wastewater/Stormwater
Environment and Parks

To view the full update from March 25, please click here.

March 23 Update
"Access to safe and clean drinking water and sanitation services is a basic human right - critical to maintaining public health and an essential and necessary condition for economic development and growth. Therefore, we want to acknowledge and recognize that you, our water and wastewater facility operators, are integral in the delivery of such services. What you do each day provides the basic needs for society as a whole. We are grateful for the services you provide."

Scott Milligan
Executive Director - Regulatory Programs
Regulatory Assurance Division - AEP

To view the full update from March 23, please click here.